Artificial Intelligence (AI) has evolved far beyond the narrow tasks of yesterday’s systems. In recent years, a new form of AI-referred to as “agentic AI” has emerged, which brings a level of autonomy and decision-making capability that could revolutionize industries and reshape the future of work. The rise of agentic AI signals a major shift in how we understand automation, as AI systems evolve from being mere tools that carry out predefined tasks, to more autonomous agents capable of independent decision-making and problem-solving. This development has profound implications for sectors ranging from customer service to manufacturing, and it promises to redefine the role of humans in the workforce.Artificial Intelligence (AI) has evolved far beyond the narrow tasks of yesterday’s systems. In recent years, a new form of AI-referred to as “agentic AI” has emerged, which brings a level of autonomy and decision-making capability that could revolutionize industries and reshape the future of work. The rise of agentic AI signals a major shift in how we understand automation, as AI systems evolve from being mere tools that carry out predefined tasks, to more autonomous agents capable of independent decision-making and problem-solving. This development has profound implications for sectors ranging from customer service to manufacturing, and it promises to redefine the role of humans in the workforce.Artificial Intelligence (AI) has evolved far beyond the narrow tasks of yesterday’s systems. In recent years, a new form of AI-referred to as “agentic AI” has emerged, which brings a level of autonomy and decision-making capability that could revolutionize industries and reshape the future of work. The rise of agentic AI signals a major shift in how we understand automation, as AI systems evolve from being mere tools that carry out predefined tasks, to more autonomous agents capable of independent decision-making and problem-solving. This development has profound implications for sectors ranging from customer service to manufacturing, and it promises to redefine the role of humans in the workforce.